Difficult conversations : how to discuss what matters most / Douglas Stone, Bruce Patton, Sheila Heen.
By: Stone, Douglas [author.]
Contributor(s): Heen, Sheila [author.] | Patton, Bruce [author.]
Material type: 
TextPublisher: New York : Penguin Books, 2010Edition: 10th anniversary editionDescription: xxxiii, 315 pages : illustrations ; 20 cmContent type: text Media type: unmediated Carrier type: volumeISBN: 9780143118442; 0143118447Subject(s): Interpersonal communication | Interpersonal communication -- Case studies
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John Bulow Campbell Library | Midrange | BF637.C45 S78 2010 (Browse shelf(Opens below)) | 1 | Available | 0182903338461 |
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| BF637.C45 S26 1982 Between people : communicating one-to-one / | BF637.C45 S66 Messages of the body / | BF637 .C45 S76 2000 Difficult conversations : how to discuss what matters most / | BF637.C45 S78 2010 Difficult conversations : how to discuss what matters most / | BF637.C45 T73 Concepts in communication / | BF637.C45 W3 Pragmatics of human communication : a study of interactional patterns, pathologies, and paradoxes / | BF637.C47 R8 Competing : understanding and winning the strategic games we all play / |
"With a foreword by Roger Fisher"--Cover.
"Updated with answers to the 10 most frequently asked questions about difficult conversations"--Cover.
Originally published in the U.S.A. by Viking Penguin, 1999.
